| Industry Comments |
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"Banc Commerce has both the
knowledge and the national
footprint to build both a
profitable business line as
well as creating market
differential"
Owen Bowers, President-Portfolio Builder "Few people know how to distribute products to a bank's customer base as well as Bryan Ansley" Lee Blank, Senior Vice President- Amsouth Bank |
"At current growth rates, credit cards and debit cards will both surpass checks in terms of total annual transactions in 2007." source CRM Daily
For most large financial institutions, customer relationship management (CRM) is not new. Many have already made significant CRM investments, especially in customer interaction—providing standardized, high-quality service interactions, and in customer value—analyzing the relative profitability of customers.
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